Catalog

Key activation

Guides for 10 platforms · 2 minutes

Activation on EA appCopy the key from the order page and follow the steps below.
Download EA app
  1. Open EA app

    Sign in to your EA account.

  2. Menu → “Redeem code”

    Click “≡” in the top left corner and choose “Redeem code”.

  3. Enter the key

    Paste the key and confirm.

Key doesn't activate?

  • “This key has already been activated”Check your library — the game may already have been added. If not, contact support and we’ll replace the key.
  • “Not available in your region”The key is for another region. Check the region label on the product page — we’ll refund you if the label said “Works in Ukraine”.
  • “Invalid key”Copy the key with the “Copy” button — that way you won’t mix up 0 and O, or 1 and I.

Still not working — we'll replace the key or refund you within 24 hours.

Didn't find an answer?Support replies 24/7 — usually within 2–3 minutes.