Catalog

Key activation

Guides for 10 platforms · 2 minutes

Activation on XboxCopy the key from the order page and follow the steps below.
Open redeem.microsoft.com
  1. Open the redemption page

    Go to redeem.microsoft.com or, on the console: “Store” → “Redeem a code”.

  2. Sign in to your Microsoft account

    The same account you use on your console or in the Xbox app on PC.

  3. Enter the 25-character code

    Copy the key from the order page, paste it and confirm.

Key doesn't activate?

  • “This key has already been activated”Check your library — the game may already have been added. If not, contact support and we’ll replace the key.
  • “Not available in your region”The key is for another region. Check the region label on the product page — we’ll refund you if the label said “Works in Ukraine”.
  • “Invalid key”Copy the key with the “Copy” button — that way you won’t mix up 0 and O, or 1 and I.

Still not working — we'll replace the key or refund you within 24 hours.

Didn't find an answer?Support replies 24/7 — usually within 2–3 minutes.